Individual Resources

In an effort to equip individuals with the information they need to navigate substance use, we have compiled a list of reliable and trustworthy resources to access.

Support Call Lines

Organization Services Contact
National Overdose Response Service Canada’s Remote Safe
Consumption Line
Available 24 Hours

NORS is an overdose prevention hotline for Canadians providing loving, confidential, nonjudgmental support for you, whenever and wherever you use drugs.
Canada: 1-888-688-NORS (6677)
Wellness Together Canada Immediate, free and confidential mental health and substance use help
Virtual services in English and French
Interpretation services available during phone-counselling sessions in over 200 languages and dialects
Adults text WELLNESS to 741741
Youth text WELLNESS to 686868
Frontline workers text FRONTLINE to 741741
Kids Help Phone Professional counselling, information and referrals support to young people
Virtual services in English and French
Text 686868

Support Groups

Organization Services Contact
Alcoholics Anonymous Free meetings and support for people who come together to solve their drinking problem
Narcotics Anonymous Free meetings (includes virtual) and support for anyone who wants to stop using drugs may become a member
This is a program of complete abstinence from all drugs
SMART Recovery Free support meetings (in-person and virtual) open to anyone seeking science-based, self-empowered addiction recovery www.smartrecovery.orgt

Support For Families and Friends

Organization Services Contact
Moms Stop the Harm – Holding Hope Support Groups Free peer-led support groups for families with loved ones living with addiction (substance use disorder)
Families for Addiction Recovery Free peer support services for families, parents, caregivers of children struggling with addiction (regardless of age) 1-855-377-6677
Weekdays 1-3pm EST
Parent-to-Parent Support
Online Parent Support Groups

Medical Care (Ottawa Area)

Organization Services Contact
Recovery Care Opioids
Alcohol and Substance Use
Tobacco Cessation
Hepatitis C
Family Medicine
Somerset West Community Health Centre HIV Testing
Overdose Prevention and Education
Response Team Primary Care
Substance Use
Sandy Hill Community Health Centre Counselling Services
Substance use, addictions, mental health
Ottawa Inner City Health Substance use and mental health
Supervised injection site
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To improve the health and wellness of individuals while helping families and communities better understand the challenges of substance use health, complex mental health disorders, and illness from infectious diseases.

*Please note that Pathways to Recovery does not directly provide clinical services. If you are in crisis, please call 911 or visit your nearest Emergency Department. Please visit our partners at Recovery Care to find clinical help.