Pathways to Recovery Website Privacy Notice

Our commitment to your privacy

Pathways to Recovery (PTR) is committed to the protection of privacy for those who provide personal information to us.

We have published this Privacy Notice to inform visitors to PTR’s website (CCSA.ca, issuesofsubstance.ca, findaddictioncare.ca, gamblingguidelines.ca, thehighwayhome.ca and PEP-AH.ca), collaborative virtual workspaces and our social networking services (Twitter, LinkedIn, YouTube, Facebook, PTR Instagram) of our policies and procedures regarding the collection, sharing, use, retention and disposition of personally identifiable information received from our users or visitors. Please note: this Privacy Notice will be updated from time to time; as a result, a revised Privacy Notice will be posted to notify our visitors of changes.

If you are a user or visitor in the European Economic Area, the EU General Data Protection Regulation (“GDPR”) may apply to the processing of your information. The GDPR places obligations on us as a “data controller” and grants you specific rights in respect of the use and handling of your personal information. Both personal information and personal data have the same meaning in the context of this Privacy Notice.

PERSONAL INFORMATION

Your personal information, such as your name, phone number, email, address and personal comments, is not automatically gathered by PTR. This information is only obtained if you explicitly consent to provide it or when submitting via a form for subscription, information or registration. We do not sell your personal information to third parties for any reason.

CONSENT TO COLLECT PERSONAL INFORMATION

Prior to collecting your personal information, PTR will explain how we intend to use this data. Should we wish to use your information for any other purpose not previously stated, we will first obtain your consent; this includes when we collect information from third parties.

TYPES OF PERSONAL INFORMATION COLLECTED

With your consent, we may collect the following personal information:

Contact information, such as first and last name, email address, phone number or address;
Comments or information that you provide through our website and social media platforms; and
Conference or event attendance data (including directly from the conference planning contractor).
Purposes for collecting personal information
We may use the personal information collected for the following reasons:

To set up and manage your subscription to newsletters and electronic updates;
To send publication notifications or other electronic updates as requested by you;
To respond to specific requests for information or questions you have raised with us;
To organize conferences and events, maintain records of conference attendees and provide a business contact list of conference attendees; and
To contact conference and event attendees in order to plan for future conferences and events. We maintain a record of contact information of past conference and events in order to provide those attendees with information for future conferences and events.
Processing and retention of personal information
Personal information collected by PTR is securely stored and maintained in Canada. Access to personal information collected by PRT is restricted to those who need to access the information (on a confidential basis), or to legally authorized governmental or law enforcement agencies.

Information is retained for only as long as that information is necessary for the purposes for which it was collected:

Subscriptions: Personal information is retained for as long as needed to manage your subscription.
Information requests: Personal information is anonymized six months after the request is received.
Conferences and events: Participant contact information is retained for two years following the event.

Withdrawing consent
You can withdraw your consent for PTR to use your personal information for one or more of the above purposes by sending an email to info@pathwaystorecovery.ca. By withdrawing your consent you acknowledge that PTR may not be able to provide further information to you.

THIRD-PARTY DISCLOSURE

PTR will not collect, use or disclose to a third party your personal information without your explicit consent except where:

We are required or permitted to do so by law (such as to comply with court orders, warrants or subpoena, or requests by law enforcement agencies to enforce our website terms and conditions of use, or to protect the rights, property or safety of our website and the users of the site);
Such information could aid in an emergency where people’s lives or safety may be at stake; or
Where otherwise permitted by law.

We do not share your personal information with third parties for marketing purposes. We may contract with third parties to help us with services related to event planning or conferences, such as collecting data for registration and operationalizing our website, which includes technical and processing services, developing and updating website content and information, analyzing website performance, and updating and maintaining our databases and subscription services. These third parties are obligated to keep the information secure and confidential and must use the information only in connection with providing services to PTR.

TRACKING TECHNOLOGIES – COOKIES

Our website uses cookies to provide you with the best browsing experience. Cookies are small text files created by a website that are stored on your device (computer, tablet, smartphone), either temporarily for that session or until you close your browser. Persistent cookies are permanently stored on the hard disk of your device. Cookies contain a unique identification number that recognizes your computer’s browser (but not you) when you visit a website. They collect and generate information (including your IP address) about your visits to our website.

AGREEING TO COOKIES

When you visit our websites for the first time, you are shown a message about the use of cookies with a link to this Privacy Notice for more information. Clicking the “Continue” button to close this message means that you allow the use of cookies in accordance with the provisions of this Privacy Notice.

OPTING OUT OF COOKIES

You can delete cookies or adjust your browser settings to notify you when a cookie is sent. Please consult your browser’s help menu for instructions. Visiting our website with analytics cookies disabled will have no significant impact on your browsing experience.

WEB SERVER ANALYTICS

The web servers we use automatically collect information, including but not limited to the internet protocol (IP) address of the computers that access our site, the browser type and the pages viewed on the website. An IP address is a number that is assigned to your computer when you access the internet. It is not personally identifiable information. We use this information in aggregate form to understand how our sites are used and how we can better serve our users.

LINKING TO WEBSITES

From time to time, PTR’s website may also reference or contain links to other website. We do not endorse any other non-PTR websites and accept no responsibility for the quality, content, nature or reliability of the sites accessible from our website or sites that may link to our website. When leaving PTR’s websites, you should be aware that PTR’s terms and policies, including this Privacy Notice, no longer govern your online activities; we do not have any control over non-PTR websites. Please ensure to always review the applicable terms and policies, including privacy and data-gathering practices, of the linked site prior to using any other site or providing any personal information to a third party.

HOW TO CONTACT US

If you have questions or concerns about this Privacy Notice, wish to have access to your personal information or want to correct or update any personal information, send an email to info@pathwaystorecovery.ca.

Last updated: May 2022
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Vanier, ON K1L 6E8

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Mission

To improve the health and wellness of individuals while helping families and communities better understand the challenges of substance use health, complex mental health disorders, and illness from infectious diseases.

*Please note that Pathways to Recovery does not directly provide clinical services. If you are in crisis, please call 911 or visit your nearest Emergency Department. Please visit our partners at Recovery Care to find clinical help.